Frequently Asked Questions — HVAC, Plumbing & Refrigeration

Heating & Cooling

How often should I service my HVAC system?

We recommend servicing your HVAC system at least twice a year — once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance extends the life of your equipment by up to 40% and prevents costly breakdowns.

What are signs my AC needs repair?

Common warning signs include weak or reduced airflow, warm air blowing from vents, unusual grinding or squealing noises, frequent on-off cycling, higher-than-normal humidity indoors, water leaks near the unit, and unexpectedly high energy bills.

How long does an HVAC system typically last?

With proper maintenance, furnaces typically last 15–20 years and air conditioners 15–20 years. Heat pumps generally last 10–15 years. Regular service significantly extends equipment lifespan.

Should I repair or replace my HVAC system?

Consider replacement if your system is over 15 years old, repairs cost more than 50% of a new system, energy bills are steadily rising, or you need repairs more than twice per year. Our technicians always provide an honest assessment.

How long does a new HVAC installation take?

A standard residential installation typically takes 1–3 days. A straightforward replacement can often be completed in a single day. New installations requiring ductwork or electrical upgrades may take 2–3 days.

AC Installation • Furnace Installation • Heat Pump Services

Plumbing Services

How do I know if I have a hidden water leak?

Signs include unexpectedly high water bills, damp or discolored walls or ceilings, musty odors, the sound of running water when all fixtures are off, and mold or mildew growth. We offer advanced electronic leak detection.

What should I do in a plumbing emergency?

First, locate and turn off the main water supply valve to prevent further damage. Then call AnbitAir Solutions at 1-800-613-1823 — we offer 24/7 emergency plumbing service and typically arrive within 30–60 minutes.

How often should a water heater be replaced?

Traditional tank water heaters last 8–12 years, while tankless models can last 20+ years with proper maintenance. Signs it's time to replace include age over 10 years, rusty water, rumbling noises, or rising energy bills.

Emergency Plumbing • Water Heater Repair • Drain Cleaning

Commercial Refrigeration

What types of commercial refrigeration do you service?

We service walk-in coolers and freezers, reach-in refrigerators, display cases, ice machines, cold storage facilities, blast chillers, and transport refrigeration. Our technicians are certified to work on all major brands.

How quickly can you respond to a refrigeration emergency?

We offer 24/7 emergency refrigeration repair with typical response times of 1–2 hours. Our emergency team carries common parts on their trucks for faster repairs. Call 1-800-613-1823 immediately for food-safety emergencies.

Walk-In Cooler Repair • Ice Machine Service

Emergency Services

Do you offer 24/7 emergency service?

Yes. Our emergency response team is available 24 hours a day, 7 days a week, 365 days a year. In most service areas, a licensed technician can arrive within 30–60 minutes of your call.

What should I do if I smell gas?

Immediately evacuate everyone from the building, do NOT use any electrical devices or light switches inside, leave the door open as you exit, call 911 from outside, then call your gas utility company's emergency line. Once cleared, call us at 1-800-613-1823 for system inspection.

Maintenance Plans

What maintenance plans do you offer?

We offer three tiers: Essential ($19/month) with annual HVAC tune-up and priority scheduling; Complete Care ($39/month) with bi-annual tune-ups, plumbing inspection, and 24/7 emergency line; Premium ($69/month) with quarterly maintenance, 25% off repairs, same-day service, and extended warranty coverage.

Can I cancel my maintenance plan at any time?

Yes, our maintenance plans are month-to-month with no long-term contracts or cancellation fees. You can cancel at any time by calling us or through your client portal.

View pricing and plan details • Book a service • call 1-800-613-1823