Cookie Policy

Last Updated: April 11, 2025

1. Introduction

This Cookie Policy explains how AnbitAir Solutions Inc. ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy provides you with information about how we use cookies, what types of cookies we use, and how you can control them when you visit our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by:

• Remembering your preferences and settings
• Helping you navigate between pages efficiently
• Understanding how you use our website
• Enabling certain features and functions of our website

3. Types of Cookies We Use

We use the following types of cookies on our website:

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies as the website cannot function properly without them.

Examples of essential cookies we use:

• Session cookies that manage your active session
• Authentication cookies that identify you once you've logged in
• Security cookies that prevent cross-site request forgery

3.2 Preference Cookies

These cookies enable our website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in. These improve your user experience.

Examples of preference cookies we use:

• Language preference cookies
• Region/location cookies for localized content
• Customization cookies that remember your service preferences

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website. They provide information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our website.

Examples of analytics cookies we use:

• Google Analytics cookies to track user behavior on our site
• Performance cookies to measure page load times
• Heat mapping cookies to understand how users navigate our pages

3.4 Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

Examples of marketing cookies we may use:

• Retargeting/advertising cookies (such as those used by Google Ads or Facebook Pixel)
• Social media sharing cookies
• Affiliate marketing cookies to track referrals from our partners

4. Industry-Specific Cookie Usage

As an HVAC and plumbing service provider, we use certain cookies specifically designed to improve your experience related to our services:

4.1 Service Scheduling Cookies

These cookies help remember your location, service history, and preferences when scheduling HVAC or plumbing services. They enable us to provide more relevant appointment options and service recommendations.

4.2 Equipment Information Cookies

If you've shared information about your HVAC or plumbing systems through our website, we may use cookies to remember this information to provide more tailored content and service recommendations.

5. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements, and so on.

The third-party service providers we work with include:

• Google Analytics (for website traffic analysis)
• Google Ads (for advertising)
• Facebook Pixel (for advertising and remarketing)
• Calendly or other scheduling tools (for service appointments)
• Zendesk, LiveChat, or other customer support tools

Each of these third-party providers has their own privacy and cookie policies, which we encourage you to review.

6. Cookie Duration

Cookies can remain on your device for varying periods of time:

• Session Cookies: These are temporary cookies that exist only during your website session. They are deleted from your device when you close your web browser.
• Persistent Cookies: These remain on your device after you close your browser, until they expire or you delete them. They enable the website to "recognize" you when you return and provide a more personalized experience.

7. Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

7.1 How to Manage Cookies in Different Browsers

To manage cookies in your browser, you can follow these instructions:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
• Internet Explorer: Tools → Internet Options → Privacy tab → Advanced

8. Your Consent

When you first visit our website, we ask for your consent to use cookies. You can choose to accept all cookies, only essential cookies, or customize your preferences. You can change your cookie preferences at any time through our cookie preference center accessible via the link in the website footer.

9. Cookie Preference Center

Our website provides a Cookie Preference Center where you can:

• View the cookies we use
• Choose which categories of cookies to accept or reject
• Update your preferences at any time

To access the Cookie Preference Center, click on the "Cookie Settings" button in the footer of our website.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.

11. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

By continuing to use our website after having been presented with the cookie notification, you acknowledge that you have read and understood this Cookie Policy.